FAQ
Frequently Asked Questions (FAQ)
1. What Shipping Methods Are Available?
We offer a variety of shipping options depending on your location and preferences. Standard and express shipping are available for most products. Additional shipping options may be provided during checkout.
2. How Long Will It Take To Get My Package?
Standard delivery typically takes 6 to 10 days. For customized or stitched items, please allow an additional 2 to 3 days.
3. How Do I Track My Order?
Once your order has been dispatched, you will receive an email from the courier service with your tracking number. You can use this number to track your package online. also you can check on Order Confirmation page
4. Do I Need an Account to Place an Order?
No, you do not need an account to place an order. However, you will need to provide an email address and relevant shipping details to complete your purchase and ensure timely delivery.
5. Who Should I Contact If I Have Any Queries?
For any questions or concerns, feel free to email us at inshopcart9@gmail.com, call us at +1 (443) 713-5077, or message us on WhatsApp at +1 (410) 805-7236.
6. How Can I Cancel or Change My Order?
If you wish to cancel or modify your order, please contact us as soon as possible in a 24hours at inshopcart9@gmail.com or call/WhatsApp us. If the order hasn’t been dispatched, we will assist you with changes or cancellations.
7. How Can I Return a Product?
You may return eligible items within 45 days of receiving your order. Please contact us at inshopcart9@gmail.com for return instructions and further assistance.
8. How Long Will It Take To Process My Return?
Once your return is received and inspected, we will process the refund within 5 to 7 business days. You will be notified via email when the refund has been issued.
For any additional questions, please contact us at:
- Phone: +1 (443) 713-5077
- WhatsApp: +1 (410) 805-7236
- Email: inshopcart9@gmail.com
- Address: 216 Cedar Hill Boulevard, Brooklyn Park, Maryland 21225, USA